011 975 3599 info@rugmaster.co.za Serving Gauteng since 1985
WoolSafe Approved Service Provider
Commercial division

Floors that stay open for business

Offices, hotels, conference venues, retail and healthcare. Planned maintenance, out-of-hours crews, ceilings included, and a single point of contact who has been doing this for forty years.

WoolSafe Approved certification mark
WoolSafe Approved Matters more than you think in a boardroom
Why facilities managers keep us

Maintenance costs less than replacement

Replacing 800m² of commercial carpet is a capex conversation with finance. Keeping it on a maintenance cycle is a line item. We are usually arguing for the second one.

Out-of-hours scheduling

Evenings, weekends and shutdown periods. Your people arrive to dry carpet and no equipment in the walkway.

Planned maintenance cycles

Traffic lanes on a short cycle, general floor on a longer one. Soil never gets the chance to grind the pile flat.

Insured and compliant

Public liability cover, OHS-aware crews, wet-floor signage and slip-risk management while we work.

BBBEE Level 2

A verified Level 2 contributor, which keeps your own procurement scorecard where it needs to be.

Scheduled and documented

Dated service reports per area, so the next facilities manager inherits a documented history.

One contractor, whole building

Carpet, rugs, office seating, boardroom leather and ceilings. Fewer purchase orders, fewer people on site.

Sectors

Different buildings, different problems

A hotel corridor and a creche floor wear in completely different ways. We plan around the way yours does.

Workplace

Offices & corporate

Traffic lanes, coffee stations, boardrooms and executive rugs. Carpet tiles and broadloom, open-plan and cellular, multi-tenant buildings coordinated with building management.

Hospitality

Hotels, venues & restaurants

Lobbies and corridors that never close, guest rooms cleaned in blocks, function venues turned around between events, and the sticky-carpet problem restaurants know too well.

Public

Retail, schools & healthcare

Showroom floors and fitting rooms, classroom carpets, waiting rooms, frail care and student residences between intakes. Hygiene without harsh chemistry.

Commercial services

Our commercial services

Carpet & carpet tiles

Encapsulation for fast turnaround on large floors, hot water extraction for restorative deep cleans. Traffic lanes treated separately from the general floor.

Office seating & upholstery

Task chairs, reception and breakout furniture. Fabric and mesh cleaned in place, overnight.

Ceiling cleaning & re-coating

Suspended and sprayed ceilings washed and re-coated in place. A fraction of the cost of replacement, and the building keeps trading.

Corporate & boardroom rugs

The rug in the room your clients see is usually the most valuable soft furnishing you own. It goes to the plant, and comes back on a scheduled date.

MasterGuard protection

Applied to new installations at handover and after each deep clean. New carpet is not clean carpet, handover dust is abrasive and shortens its life.

Flood & water damage

Burst geysers, failed sprinklers, storm ingress. Extraction, lifting, drying and moisture readings, with a report your insurer will accept.

A washed Persian rug laid out on the floor of RugMaster's Chloorkop plant in front of the wash machine WoolSafe Approved
Reception and boardroom rugs

The rug in reception does not get cleaned on site

A wand pass over a hand-knotted rug in situ leaves the grit in the foundation and risks running the dyes. Rugs are collected, dusted, dye-tested, washed and dried flat at our Chloorkop plant, then delivered back on a date you set — usually over a weekend, so the space is never out of use during trading hours.

  • Condition recorded on collection. Existing wear, fringe damage and prior repairs photographed before we load.
  • Dusted, then washed. Dry soil out of the foundation first, so the wash actually reaches the fibre.
  • Insured in transit and on site.
  • A fixed return date. Seven working days, agreed before we collect.
Arrange a collection
RugMaster's dusting machine, used to beat dry soil out of a rug's foundation
Dusted before washing — the step that decides whether a wash works.
Washed rugs hanging over rails in the controlled drying room
Dried under controlled airflow, not in the sun and not overnight on a floor.
Cleaned rugs rolled and wrapped by the loading door, ready for delivery
Wrapped, loaded and delivered back on the agreed date.
Commercial results

Results from recent contracts

These are carpet tiles, office seating and a sprayed ceiling, all of which a client had been quoted to replace. The traffic lane had gone dark, the tiles had lost definition, and the assumption was that they were worn out. They were not worn out. They were dirty.

  • Cleaned overnight, in use the next morning
  • No disruption to trading hours
  • A fraction of the replacement quote
Book a site assessment
Office carpet tiles before cleaning Office carpet tiles after cleaning BeforeAfter
An office task chair before cleaning, the seat greyed and stained The same office task chair after RugMaster upholstery cleaning BeforeAfter
Dark leather office seating before cleaning The same leather office seating after cleaning and conditioning BeforeAfter
A sprayed commercial ceiling before cleaning, dulled and grey The same commercial ceiling after RugMaster washed and re-coated it BeforeAfter
Getting started

How a maintenance contract comes together

Site walk

We measure, identify the fibre and backing, and photograph the areas that are actually failing.

Frequency plan

Entrances and traffic lanes on one cycle, general floor on another, boardroom and rugs on a third.

Written scope and rate

Per square metre, per area, with the out-of-hours arrangement stated. No surprises on the invoice.

First restorative clean

Brings the floor to a defined baseline. Everything after this is maintenance rather than rescue.

Scheduled visits

Diarised for the year, worked around your trading hours and shutdown periods.

Reporting

Dated reports per area and a standing recommendation on entrance matting, which is where most of the soil comes from.

Commercial FAQs

Frequently asked questions

How often should an office deep-clean its carpets?

Entrances and main traffic lanes every three to four months, general floor areas every six to twelve. Your daily cleaning team vacuuming well between visits is what makes that schedule affordable.

Can you work outside business hours?

That is the norm rather than the exception. Evenings, weekends and shutdowns. Encapsulation on large floors means they are dry and back in use by morning.

Do you clean carpet tiles differently to broadloom?

Yes. Tiles have a heavier backing and are far more prone to wicking if over-wetted, so low-moisture methods usually win. Loose tiles get flagged, not soaked.

Do you carry public liability insurance?

We do, and we will send the certificate with the proposal. Any contractor working in your building unsupervised should be able to do the same without hesitating.

Is cleaning really cheaper than replacing?

Almost always, until the backing has delaminated or the pile has been abraded to the primary. We will tell you when a floor has genuinely reached the end, recommending a clean that will not work costs us the contract.

Who pays for common-area cleaning in a sectional title complex?

The body corporate, out of the levy, and the quote usually needs trustee approval. We format proposals so they can go straight into a trustee pack without being rewritten.

Commercial enquiries

Request a commercial quote

Square metres and a photograph of the worst area is enough for a budget number. A site walk gets you a firm one.

Call Get a quote